What is CX | UX | MR Conference 2025? 

Bridging insight silos to supercharge experience. Customer experience (CX) can make or break a business, so uncovering and utilizing insights to shape brand, product and service experiences is essential.

Join MRS for a day that shows how blending research methodologies boosts customer centricity and drives positive product and service experiences. From improving online journeys to enhancing product and service offerings, hear how big brands are applying insight to delight customers and improve their experiences and interactions. Examine different methodologies for capturing human experiences and see how to put the voice of the customer and their brand experiences front and centre.

Discover how to:

• Blend experiential insights to enhance customer loyalty and drive organizational success.
• Apply user-centered thinking to optimise research operations
• Design a robust CX measurement framework to track, analyze and improve experience.
• Embed inclusive research principles at the heart of experiential design.
• Build insight-based frameworks to optimize customer journeys and shopping experiences.

Where will the MRS: CX | UX | MR Conference 2025 be held?

The MRS: CX | UX | MR Conference 2025 will be held at the Radisson Blu Edwardian London (9-13 Bloomsbury Street)

When will the MRS: CX | UX | MR Conference 2025 be held?

The MRS: CX | UX | MR Conference 2025 will be held on March 27. 

To learn more and to register, click here.