What is Customer Connect Expo 2025?

Customer Connect Expo 2025 is the leading event for customer contact innovation. A central platform for CX professionals and contact center experts to congregate to enhance conversations that will drive innovation across a multitude of industries. 

Why attend Customer Connect Expo 2025?

Customer Connect Expo is the ultimate meeting place for customer contact professionals to meet and enhance conversations, source the latest technologies innovating the sector, listen to educational content and more! From IT solutions to telecommunications, this event encompasses every aspect of the customer contact industry! 

We are proud to be the central meeting point for thousands of industry professionals from visitors, vendors, expert speakers and more, all coming together to advance customer experience operations across the board!

Discover the latest advancements

At the Customer Connect Expo, you’ll find over 300 of the very best suppliers in advanced customer contact technologies and contact center services, offering an unparalleled chance to elevate your approach to engagement. Our hand-picked exhibitors will be giving one one-on-one consultation, in-depth demonstrations and presentations of their cutting-edge solutions, while also offering some exclusive deals for our onsite attendees!

Industry-leading keynote speakers

We work exclusively behind the scenes to curate a line-up of expert keynote speakers that offer exchanges of knowledge that explore best practices and share insights into driving the future of customer engagement across different industries.

Comprehensive seminar sessions

Our theaters will host over 100 seminar sessions, encompassing opinions from every angle of the industry. The lineup features professionals from contact centers, technology providers and other businesses of all shapes and sizes, offering a diverse range of takes and statements to activate the imaginations of newcomers and industry veterans alike. Engage with outlooks from some of the most exciting people in the industry.

Live breakout sessions

Customer Connect Expo is a collaborative platform for not only forging new business relationships but to act as a central hub for educational content. With our live breakout sessions happening across the show floor over the two days, you can take advantage of four theaters worth of exceptional content in addition to the dedicated keynote theater!

CX connect

The dedicated networking area, CX Connect will encourage professionals to collectively work together to facilitate conversations that will raise the standard of customer experience and engagement across the industry.

With a whole host of key themes being identified across the show floor, CX Connect will allow you to continue conversations surrounding pivotal topics such as operational efficiency, digital transformation, omnichannel strategies, employee satisfaction and more!

To learn more and to register, click here.