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RRD

Cleveland, OH

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Key Categories
Eye Tracking Marketing Research-Full Service Product Development Research Shopper Insights CX/UX-Customer/User Experience

Company Description

Within RRD Insights we provide a full suite of CX/UX research capabilities, including participant recruitment, stationary and mobile eye tracking, usability testing, qualitative and quantitative research, competitor research, concept testing, price modeling, data analytics, segmentation, personas, customer journey mapping, and much more. We also don't just produce the insights -- we provide informed guidance on your best "next steps" based on what we learn. Explore more about our capabilities here: rrd.com/research

Year Established:   1864

Number of Employees:   32,000

Research Services and Specializations

Industries, Markets and Audiences Served

Articles from RRD

newspaper-icon How to Create a Seamless Customer Experience newspaper-icon Signage Localization – Why It Matters to the Future of In-Store CX newspaper-icon Automotive | National Chain Virtually Tests Direct Mail, Validates Campaign Strategy newspaper-icon Financial Services | Customer Journey mapping Guides Account Opening Process newspaper-icon Healthcare | Focus Groups Help Leading Hospital System Correct Acquisition Challenge newspaper-icon Healthcare | Optimized User Experience Boosts New App Downloads, Retention newspaper-icon Manufacturing | Annual Survey Insights Support Brand’s Growth, Inform Product Enhancements newspaper-icon The Print Impact Report | Q1 2024
Address
905 Corporate Way
Westlake, OH 44145
United States
Customer Contact(s):
Cathleen Zapata, Chief Experience Officer
Phone
  • 877-332-9222
  • 440-471-6010 (fax)
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Affiliations & Certifications
AMA (United States)