RRD
Cleveland, OH
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Company Description
Within RRD Insights we provide a full suite of CX/UX research capabilities, including participant recruitment, stationary and mobile eye tracking, usability testing, qualitative and quantitative research, competitor research, concept testing, price modeling, data analytics, segmentation, personas, customer journey mapping, and much more. We also don't just produce the insights -- we provide informed guidance on your best "next steps" based on what we learn. Explore more about our capabilities here: rrd.com/research
Year Established: 1864
Number of Employees: 32,000
Research Services and Specializations
- | CX/UX-Customer/User Experience
- Consumer Research
- | Ethnographic Research
- | Eye Tracking
- | In-Store Research
- | Journey Mapping
- | Marketing Research-Full Service
- | Observation Research
- | One-on-One (Depth) Interviews
- | Pricing Research
- | Product Development Research
- | Psychological/Emotion Research
- | Qualitative Research
- | Shopper Insights
- | Usability Lab
- | Usability Testing
- | Web Site Analysis
Industries, Markets and Audiences Served
- Automotive
- | Automotive Aftermarket
- | Consumer Durables
- | Education
- | Fast-Food Industry
- | Financial/Investment/Banks
- | Grocery/Supermarkets
- | Health Care (Healthcare)
- | Hospitality Industry
- | Insurance
- | Retailing
- | Travel
Articles from RRD








Westlake, OH 44145
United States
- Customer Contact(s):
-
Cathleen Zapata, Chief Experience Officer
- 877-332-9222
- 440-471-6010 (fax)
- Affiliations & Certifications
- AMA (United States)
RRD
The form below is for price quotes, scheduling, or production/service queries only.