Company Description

For more than 25 years, KLC has connected brands with their customers through our online community and co-creation expertise. Our agile communities deliver deep human insights quickly and give brands always-on access to their customers. Our proprietary community platform gives you access to all the research tools you would expect plus our proprietary CrowdWeaving® innovation methodology. CrowdWeaving® regularly helps our customers build incredible products, services and messaging.

Why KLC?  

Here’s why we think you’ll love working with us:

Experience and expertise: Building and managing communities is not a side business for us. In fact, delivering high quality insights via communities is our only focus and we’ve been building successful insights communities for more than 20 years – longer than almost anyone else!

Customer satisfaction: We work hard to keep our clients happy, and senior researchers are involved with every account. That’s why more than 90% of our clients renew after their first year and many have been with us for five years or longer.

Speed and flexibility: Many fast solutions come with lots of restrictions and limited flexibility – not ours! We provide custom research designed by experts at the speed of cookie-cutter automated approaches.

Value: We deliver on quality and speed, but we also help our clients stretch their budgets. Many clients report savings of 50% or more compared to traditional approaches. If you need to do more with your budget, get in touch and let us show you what we can do for you!