Company Description

EurekaFacts is a full-service research and analysis firm that delivers the information needed to shape strategy and tactics, identify opportunities, monitor progress and reduce risk.  From its headquarters in Rockville, Maryland, EurekaFacts has served a wide range of prestigious clients since 2003.  The firm centers its efforts on delivering insights and data to help leaders shape a better, healthier and safer world.

Its research infrastructure includes a proprietary consumer panel, recruitment specialists, a research call center, focus group and interview moderating, leading survey design specialists, a usability testing cognitive lab, a powerful analytical workbench, and a wide international network of fielding affiliates. The firm is staffed by a team of PhD-level senior methodologists and analysts, has its own IRB, and is certified to the international quality standard for market, opinion and social research (ISO 20252).

Our Services:

• Market Research: We conduct custom market research studies to help clients understand market trends, consumer preferences and competitive landscapes. This invaluable information guides business strategies and product development.
• Recruitment and Access Panel Management: We have a robust proprietary consumer panel and conduct custom recruitment to meet your needs. Our panel allows us to customize any audience recruitment to meet the unique needs of our clients. We specialize in hard-to-reach populations. We can also build and maintain customer panels for our clients.
• Surveys and Data Collection: We design, administer, and analyze surveys to gather critical information from target audiences, employees or stakeholders, ensuring clients have access to the data they need to make informed choices.
• Bilingual Call Center. Our Research Communications Center conducts data collection via CATI, digital modes and mail surveys. We also offer survey helpdesk functions.
• User Experience (UX) Research: Our UX research services assist organizations in optimizing the usability and desirability of their products and services by studying user behaviors, preferences and pain points.
• Social and Behavioral Research: We delve into the intricacies of human behavior and societal dynamics, enabling clients to address pressing social issues, policy development and behavior change initiatives.
• Data Analytics: EurekaFacts employs advanced data analytics and modeling techniques to transform raw data into actionable insights, providing clients with the tools to make data-driven decisions.
• Strategic Consulting: Our team of experts collaborates closely with clients to develop comprehensive research strategies, turning insights into actionable plans for success.
• Qualitative Research: Through in-depth interviews, focus groups and ethnographic studies, we explore the nuanced aspects of human behavior and thought, providing qualitative insights that inform strategy.
• Quantitative Research: Our quantitative research methods involve data collection and analysis using statistical techniques to identify trends, patterns and relationships in large datasets.
• Cultural Competence and Inclusivity Research: We help organizations understand and address diversity, equity, and inclusion challenges by conducting research to foster culturally competent and inclusive environments.
• Health and Medical Research: EurekaFacts conducts research in the health care sector, providing insights into patient experiences, healthcare systems, and public health initiatives.
• Custom Research Solutions: We tailor our research services to meet the unique needs of each client, ensuring that our approach aligns perfectly with their goals and objectives.

Quality and Privacy Assurances: We are ISO 20252 certified, and an Insights Association Data Privacy Framework Services Program participant. We have a multilingual IRB and FWA for rigorous and government–funded research. Our secure environment protects sensitive information and is HIPAA compliant. Our cognitive/UX labs uphold the highest standard of security and privacy. 

EurekaFacts is dedicated to serving clients across the public and private sectors, including government agencies, non-profit organizations, health care providers, educational institutions and businesses of all sizes. Our commitment to excellence, ethical research practices, and innovative methodologies ensures that our clients receive the knowledge and insights they need to thrive in an ever-evolving world. With EurekaFacts, you can trust that we'll help you unlock the knowledge you need to achieve your goals and make a positive impact.