Top Marketing Research Articles Related to Interactive Voice Response (IVR)

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Showing: Interactive Voice Response (IVR)

Total: 13

Article How to bridge the qualitative and quantitative research gap Ashley Avarino | September 29, 2023
Article 4 tips for conducting IVR surveys Frankline Kibuacha | September 13, 2022
Article Leveraging virtual voice response interviews Corinne Shanahan, Jessica Spilman | March 25, 2019
Article Simple techniques to improve your IVR survey Dan Rangel | September 27, 2016
Article Q&A: Leveraging inbound calls for marketing research Emily C. Koenig | October 1, 2015
Article Highlights from the FocusVision 2014 Annual marketing research Technology Report Tim Macer, Sheila Wilson | June 1, 2015
Article By the Numbers: A choice in the matter - letting respondents choose their feedback method Matthijs Visser | February 1, 2014
Article Long John Silver’s uses in-bound surveys to get reactions from a key customer segment Joseph Rydholm | October 1, 1995
Article In-bound telephone surveys invite respondents to express their satisfaction digitally Roy Ralston, Cindy Ford | October 1, 1995
Article Long John Silver's relies on IVR to measure customer opinions Gene Stefaniak, Z.R. Tasby, Bruce Westcott | October 1, 2001
Article Achieve satisfaction through customer experience management David Rich | October 1, 2005
Article Trade Talk: Start those letters coming Joseph Rydholm | March 1, 1999
Article IVR: How is it different from telephone interviewing? Rajan Sambandam | May 1, 1999