Top Marketing Research Articles Related to CX/UX-Customer/User Experience

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Article Beyond AI: Unlocking breakthrough insights and hyper-personalization Indie Blackwell | November 19, 2024
Article Optimizing qualitative research: How situational factors affect consumer behavior Ben Elliott , Amy Spencer | October 8, 2024
Article Customer loyalty in crisis: How brands can elevate care and retain customer trust Sujay Saha | October 8, 2024
Article Making contact: Developing behavior analysis strategy to forge connection Austin Guanzon | October 8, 2024
Article Work and Play: True crime stories and thinking ahead Nancy Cox | September 17, 2024
Article Data Use: Introducing two new scales for more comprehensive CX measurement Michael Garver | September 1, 2024
Article 4 effective strategies to integrate consumer insights into business decision-making Jim Longo | September 3, 2024
Sponsored Article A Deeper Dive into the Spirits Category Matt Salem | August 20, 2024
Article Before You Go: 10 minutes with Jackie Cooperman, Marriott Emily C. Koenig | July 1, 2024
Article Trade Talk: Oy, AI Joseph Rydholm | July 1, 2024
Article The Q Report: Researchers hope AI will boost listening-tool effectiveness Marlen Ramirez | July 1, 2024
Article Quick Take: Just measuring customer satisfaction isn’t enough Doug Berdie | July 1, 2024
Article In Case You Missed It...July/August 2024 Quirk's Staff | July 1, 2024
Article Data Use: Beyond Excel: Why you should integrate software development tools and principles into your research Adi Sarid | July 1, 2024
Article 10 steps to enhance your customer experience strategy Mehul Nagrani | June 11, 2024