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Showing: Michael Garver

Total: 6

Article Data Use: Introducing two new scales for more comprehensive CX measurement Michael Garver | September 1, 2024
Article Best practices for implementing key driver analysis Michael Garver | December 1, 2019
Article Adaptive Q-sort: a new approach for prioritizing customer preferences Michael Garver | March 1, 2018
Article A new approach to key driver analysis for CX research Michael Garver, Richard Divine, Dominic Nieto | October 1, 2017
Article Data Use: Adaptive choice is a good choice Michael Garver | July 1, 2011
Article Improving continuous improvement with maximum difference scaling Michael Garver | October 1, 2011