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Showing: Doug Berdie

Total: 10

Article Quick Take: Just measuring customer satisfaction isn’t enough Doug Berdie | July 1, 2024
Article B2B surveying in the time of COVID-19 Doug Berdie | March 1, 2022
Article Don’t sacrifice precision for speed and cost Doug Berdie | November 1, 2021
Article A longitudinal view of satisfaction research Doug Berdie | October 1, 2021
Article Strategies for optimizing B2B survey research Doug Berdie | April 1, 2017
Article Advice from a veteran researcher Doug Berdie | February 1, 2017
Article How companies are getting it wrong with their customer experience measurement programs Doug Berdie | April 1, 2016
Article Strategies for maximizing survey credibility Doug Berdie | July 1, 2015
Article A comparison of consumer and business-to-business customer satisfaction research Doug Berdie | October 1, 2004
Article Data Use: Significant differences Doug Berdie | January 1, 2012