Your vision, driven by our mission to forge a path to your market research goals.
Data-driven decisions give your business a competitive edge. In response to the ever-growing need for better market research insights, Zoho Survey provides a platform-agnostic DIY solution for businesses of all sizes. Conduct qualitative and quantitative research anywhere, anytime, from a simple but effective user interface. Gain actionable insights, build stellar storyboards and achieve your research goals with faster results at scale.
Contemporary market research solutions
Great market research empowers your business to make informed and impactful decisions. Zoho Survey helps you effectively conduct both quantitative and qualitative (hybrid) research with prolific and comprehensive features. If cost and time are an issue, our globally diverse audience panel can help you accomplish your research goals with efficiency. Not sure about your target demographics? Segment both niche and expansive markets specific to your business needs with just a few clicks.
Use highly efficient field management tools that let you customize quota thresholds and create different collector profiles. Achieve high-quality results by identifying and locating the most relevant respondents through filtration. You can seamlessly distribute your surveys through SMS and e-mail. Once you receive your responses, understand your market better with data-backed insights, crosstab reports and customized visuals. Get in touch with us to know more about conducting market research for just $1 at sales@zohosurvey.com.
A complete experience management platform
Next-gen features include 250+ expert-designed templates, skip logic application, multilingual surveys in over 80 languages for a higher response rate, access to a high-potential and diverse audience, efficient field management tools for conducting surveys in remote/no-network areas, real-time updates via e-mail triggers, unique parameters to limit/prevent biased responses and an easy and quick analysis of open-ended text responses with creative analysis tools. Obtain precise data, make informed decisions and share custom reports with stakeholders.
Enhance the customer experience (CX)
Create a positive CX and understand customer behavior by conducting constructive VOC studies with Zoho Survey. Provide a quality web/store experience by facilitating positive interactions at every customer touchpoint. Zoho Survey equips you with NPS, rating-scale and matrix-type surveys through pop-ups and inline e-mails to identify the "why" behind your customers' decisions and actions. These insights empower you to build an intuitive product and provide seamless support.
Survey also helps you determine the perfect branding and marketing strategy for your business with marketing research and A/B testing. Access exclusive white-label solutions with mobile-friendly options for conducting studies anywhere and anytime. Provide enticing reward options to reduce respondent dropout rates. Conduct an in-depth analysis of your data with extensive reporting features. You can even create crosstab reports to find a correlation between two questions and identify trends that may otherwise go unnoticed.
For easy sharing, Survey lets you export your reports in multiple formats. Tap into the potential of unstructured data with sentiment analysis and word cloud features. Understand the emotions of your respondents at-a-glance.
Redefine the employee experience (EX)
Zoho Survey helps you obtain open and genuine feedback through employee engagement surveys. Empower your leadership staff with insights that go beyond performance metrics. Assess employees with ongoing performance evaluations and effectively target business development and interpersonal skills with training surveys and timed quizzes. Likert-scale feedback and employee wellness surveys offer a holistic approach for understanding employee mind-sets while workplace and HR satisfaction surveys help you combat attrition rates. Conduct ENPS surveys to measure employee satisfaction and culture initiative impacts on employee mind-sets. You can easily synthesize the data into meaningful insights and presentable dashboards for management and board members. If you're planning to attract new talent, streamline your hiring process through psychometric tests and online assessments during candidate recruitment and interviews.
Offline survey solutions
Conduct offline surveys in low- or no-network areas, collect responses from anywhere using our offline apps on Google Play and App Store.
Fuel your strategies with powerful Zoho integrations like CRM, Analytics, Campaigns, Desk, Recruit and more. Discover our multitude of helpful features that pave the way for high-quality research and experience management that is both cost- and time-efficient. Visit us at www.zoho.com/survey. For a free consultation with our CX and research management experts contact us at sales@zohosurvey.com.
