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Health care research can be complicated due to the size of the industry and the sensitivity of the data involved. More importantly, it has immediate and important consequences for patients, caregivers, practitioners and others – making the quality of the research critical.
Companies specializing in health care research are accustomed to the difficulties of working in this industry and utilize a variety of methods to gain access to hard-to-find respondents efficiently and in compliance with information privacy regulations. Whether your research involves medical devices, rare-disease patients or physicians, the following companies feature an array of specialties to assist with any step of the research process.
Applied Marketing Science (AMS)
Founded 1989 | 40 employees
John Mitchell, President and Managing Principal
Applied Marketing Science (AMS) is a full-service market research consulting firm located in Waltham, Mass. With roots in the MIT Sloan School, our expertise in medical products and health care comes from over 30 years of providing results-driven, actionable insights to the world’s best-known companies. Our experience spans medical devices, diagnostics, life sciences, pharmaceuticals and health care delivery across nearly all clinical specialties. Clients trust us to execute high-quality market research to inform global product strategy, design and marketing, leading to improved patient outcomes, more satisfied physicians and better financial returns. Partner with AMS to create innovative products and distinctive patient and clinician experiences.
Phone +1-781-250-6300
ams-insights.com/insights-for-health care-markets
Ascribe Services
Founded 1999
Chrissy Stevens, Vice President, Services
Ascribe Services medical professionals organize and analyze text data that reveals insights for the health care industry. We also transcribe voice files, report adverse events and translate non-English to English. Leveraging Ascribe’s industry-leading analytics and illustration technology, our results help drive action to evolve a product or service. Our team of registered nurses and medical technicians have years of professional education, training, hands-on practice and multiple adverse-events certifications ranging from the business of health care systems and clinical trials to concept testing. Health care researchers trust Ascribe Services to deliver excellence the first time within aggressive project timelines.
Phone +1-877-241-9112 ext. 55
goascribe.com/products-services/ascribe-services
Decision Analyst Inc.
Founded 1978 | 150 employees
Sara Sutton, Senior Vice President
The Medical Research Group at Decision Analyst specializes in qualitative investigations, strategic survey research, advanced analytics and consulting services for the pharmaceutical, medical, health and wellness industries. This Decision Analyst team of research specialists has the experience to solve the most difficult marketing problems. Their scientific and technical backgrounds ensure they understand the complex issues in the medical industry. Much of their experience among patients and HCPs is strategic, multiphase and often multicountry. The firm specializes in strategy research, market segmentation, new product concept testing and forecasting, messaging optimization, innovation services and advertising research.
Phone +1-817-640-6166
www.decisionanalyst.com/industry/medical
Fieldwork
Founded 1980 | 250+ employees
Steve Raebel, President
Fieldwork has been a qualitative research partner for over 40 years. We recruit medical, business and consumer respondents according to client specifications and host in-person, remote and hybrid research sessions where clients uncover insights for brand and business impact. Our experienced recruiting professionals take pride in providing the highest-quality respondents. Over the years we have developed special techniques to reach audiences beyond our database. We do not believe in a one-size-fits-all approach to recruitment. Whether in our 15 state-of-the-art facilities or online, we match the desired experience to the study requirements. Focus on the research. We’ll do the rest.
Phone +1-800-863-4353
www.fieldwork.com/medical-research-recruitment
Holden Healthcare
Founded 2006 | 50 employees
Jeffrey Kelsch, Managing Partner
With over 15 years’ experience conducting research projects around the Asian region, Holden offers a unique and high-quality solution to your Asian health care market research needs. Consider Holden your “team on the ground” in Asia. Holden has experienced, full-service research teams in China, Japan, Korea and every major Asian market. We know what works in the various markets of Asia and are happy to share our expertise to ensure the success of your project. We can run both qualitative and quantitative research and support our clients on any aspect of the research process – including design, setup, sampling, project management, recruitment, moderation and analysis. We are here to support your efforts to understand the increasingly sophisticated and ever-evolving Asian health care markets.
Phone +1-208-809-7117
E-mail jeffrey.kelsch@holdendata.com
www.holdendata.com
Insights Opinion
Founded 2015 | 50 employees
Sharoz Ghauri, CEO
Insights Opinion is a market research company providing project management and data collection services to market research firms and consultants since 2015. We at Insights Opinion stand ready to assist you in your research needs with our full slate of research capabilities and our coverage in North America, Europe, Latin America, APAC, the Middle East and the Caribbean. For many years, clients have counted on us for their consumer, B2B and health care research needs in these regions. Whether it is ongoing tracking studies or ad hoc research, we have a variety of capabilities to handle your research needs. Also, we are pioneers in online and CATI sampling. We stand for high-quality data, cutting-edge panel management technology and complete data protection compliance, confirmed by our ISO 20252 and 27001 certifications. We can support all kinds of projects and have expandable reach in B2C, B2B, community-building and health care capabilities!
Phone +1-646-475-7865 (U.S.)
+91-120-498-7860 (India)
www.insightsopinion.com
Ironwood Insights Group LLC
Founded 2017 | 300 employees
David Bryant, VP Data Analytics
Ironwood Insights Group leads the health care research industry by offering experience and understanding of every aspect of the health care system. We are experts in reaching patients, plan members, providers and administrators. We have decades of experience working with hospitals, health care organizations, pharmaceutical companies and government agencies such as the Centers for Medicare and Medicaid Services. We measure patient experience with high-quality telephone, online and multimodal data collection services. Our call centers use the latest technology with cloud-based servers and dialers for increased production, quality and security. We are HIPAA- and TCPA-compliant and maintain strict security and confidentiality controls. Our full quantitative data collection services include consultation, questionnaire design, sample sourcing, survey fielding, data processing, data analysis and reporting. We are dedicated to providing our clients the best research solutions at reasonable rates. Call or e-mail today for “insights that provide clarity and drive action.”
Phone +1-602-661-0807 ext. 2140
E-mail davebryant@ironwoodinisght.com
www.ironwoodinsights.com
Just The Facts Inc.
Founded 1994
Bruce Tincknell, Managing Director
Just The Facts Inc. (JTF) has been a leader in health care research for 30 years. Our strategic toolkit includes quant methodologies (online, phone surveys), qualitative (focus groups, in-depth interviews), market assessment, secondary research and mystery shopping of hospitals and assisted-living facilities. Our expertise ranges from medical devices and equipment, pharmaceuticals and more. Our research is conducted with hospitals, physicians, health care professionals, patients and caregivers. JTF meticulously manages projects, attentively listening and understanding client objectives. Conducting quality health care research means having a strategic partner that effectively guides important assignments, delivering key insights. JTF’s research skills encompass patient satisfaction, decision-making and evaluating products and services, competitors and more. Let’s discuss your specific needs, ensuring your initiatives are effectively executed. Call for a free consultation!
Phone +1-847-506-0033
www.justthefacts.com
Testimonials www.justthefacts.com/testimonials-x-30
Kantar, Profiles Health Division
Founded 1996 | 600 employees in 25 countries
Jennifer Carrea, Managing Director, Americas and Global Health, Kantar Profiles Division
Kantar is the world’s leading evidence-based insights and consulting company. We have a complete, unique and rounded understanding of how people think, feel and act, globally and locally in over 70 markets. By combining the deep expertise of our people, our data resources and benchmarks, our innovative analytics and technology, we help our clients understand people and inspire growth. With comprehensive access to physicians, HCPs, patients and payers, we bring you closer to health care audiences so you can understand the people and trends shaping the health care research landscape and meet your unique objectives for business growth. We are experts at collecting and connecting data you can trust. With our industry-leading survey design and sampling methodologies, we collect quantitative and qualitative primary market research data from self-reported answers and appended profiles using the Kantar Profiles Network. Through our network and expertise in online profiles, we deliver automated access to first-party data compliantly, with speed and at scale.
MedSurvey
Founded 2002 | 35 employees
Paul Golota, CEO and Co-founder
Named as the 2020 Panel Company of the Year (Marketing Research and Insight Excellence Awards) and recognized industry-wide for groundbreaking techniques, MedSurvey helps organizations gather quality health care data by conducting market research surveys with health care professionals and patients. MedSurvey has developed several proprietary methods that help to ensure data integrity and project success. This includes working with client-supplied target lists that identify individuals and/or medical facilities. Our best-in-the-business recruitment techniques, which involve senior-level project managers and an in-house call center, help to leverage our deep relationships with the medical community and our focus on creating outstanding participant experiences, which means faster project turnaround, better-quality data and happier clients.
Phone +1-866-963-3000
www.medsurvey.com
Mindspot Research
Founded 2006 | 8 employees
Lynnette Leathers, CEO and Lead Moderator
As online research experts, we have been meeting people with extra challenges on their terms since 2006. Our team of experienced, caring, professional moderators aims to improve patient outcomes and therapies, contributing to a better quality of life. People with wellness challenges often find it difficult to drive to a physical location. We bring the group experience and conversation to them. Mindspot creates the opportunity for people who live with a chronic illness or specific challenge to interface with others facing the same circumstances. We focus on patient-centered needs, pre-clinical trial understanding and quantitative assessments. You’ve got questions, we’ve got answers.
Phone +1-407-730-4603
www.mindspotresearch.com
Murray Hill National
Founded 2013 | 35 employees
Susan Owens, COO
Clients trust Murray Hill National with thousands of studies per year as their research partner. In return, we deliver valuable solutions and high-quality recruitment for their consumer, health care, business-to-business and technology projects. For the last seven years Murray Hill National LLP, rebranded under new ownership, has advanced to one of the leading data collection and recruitment companies in the U.S. Our teams are committed to meeting your research needs. We provide high-quality health care recruitment with access to 465,000 physicians, nurses and more, and we organize 100+ patient panels. Our qualitative services extend far beyond the traditional focus group. Our call center has 45 CATI stations where we conduct all of our telephone interviewing including qualitative, quantitative, phone-to-web or old-fashioned CATI. Call us today for your next project – your national recruiting experts!
Phone +1-972-707-7645
www.murrayhillnational.com
Olson Research Group Inc.
Founded 1995 | 45 employees
Charles Olson, CEO
Since 1995, Olson Research has provided the full spectrum of qualitative and quantitative market research services to the pharmaceutical and life sciences industries. With access to 960,000 U.S. health care decision makers, we offer primary research and data collection capabilities across all sectors, including physicians, health care executives, para-professionals and patients/caregivers. Our senior level consultants each possess 20+ years of industry experience and our team of seasoned project managers average 10+ years of industry experience, enabling them to successfully navigate the most complex and challenging projects. Let Olson Research exceed your expectations on your next marketing research project.
Phone +1-267-487-5500
www.olsonresearchgroup.com
Precision Research Inc.
Founded 1959 | 25-49 employees
Scott Adleman, President
Precision has been recruiting and interviewing medical professionals, health care decision makers and hard-to-find patients for 30+ years. We don’t limit our recruiting to our database – we hunt, network and use social outreach to identify and recruit targeted respondents. We have a great online platform and a modern Chicago research center, or we happily recruit to the venue of your choice. In addition, our in-house moderators can fill in scheduling gaps or tackle the full project.
Phone +1-847-257-0827
RFQ Quotes@preres.com
www.preres.com
Rare Patient Voice LLC
Founded 2013 | 14 full-time, 50 part-time patient advocates
Wes Michael, President and Founder
Rare Patient Voice recruits hard-to-find patients and caregivers (rare and non-rare) in the U.S., Canada, U.K., France, Germany, Italy and Spain for qualitative and quantitative market research. We attend patient events such as conferences and walks to build our panels so that our patients are authentic and we can complete recruits within two weeks. We focus on recruiting only. With 100,000 patients and caregivers across 618 diseases/conditions, our panels include: all cancer types, Crohn’s, cystic fibrosis, diabetes, epilepsy, Fabry, Gaucher, hemophilia, HIV, Huntington’s, lupus, mental health, multiple sclerosis, Parkinson’s, primary immunodeficiency, PNH, pulmonary hypertension, sickle cell and spinal muscular atrophy. To get a bid with feasibility and costs at any time: pam.rarepatientvoice.com. Learn more about Rare Patient Voice and our services on our YouTube channel: www.youtube.com/watch?v=vq6n_JxtIDg&t=2s
Phone +1-410-218-0527
www.rarepatientvoice.com
RC Horowitz & Company Inc.
Founded 1983 | 5 employees
Rob Horowitz, President
Trusted, creative experts in recruiting low-incident, rare/orphaned disease, RCHorowitz has developed a reputation of successfully completing the “undoable” with well vetted, validated respondents using experienced recruiters and qualified referral sources. We see ourselves as a collaborative partner and have a personal commitment to the success of every project. Our perspective provides a fresh approach to complex and challenging health care recruiting, with both patients and health care professionals for qualitative research. Our size makes us nimble and our old-world sensibility to recruiting gets you the right respondents on time and on budget. Over the past three decades RCHorowitz has built a reputation as a premier recruiting and fieldwork management service for discerning clients worldwide. Meeting challenging deadlines and finding creative solutions to meet your objectives are a specialty. We enjoy tremendous success because we recognize that we are measured one study at a time.
Phone +1-212-779-0033; +1-866-704-8000
www.rchorowitz.com
Reckner Healthcare
Founded 1991 | 225 employees
Jason Gamber, Vice President
Reckner Healthcare provides complete fieldwork solutions for health and life sciences market research projects. From physicians and allied health professionals to hospital admin and decision makers, we are the industry’s most trusted health care fieldwork company, delivering the best respondents for 30 years. With our Respondent FirstSM philosophy, we inspire participation of the most insightful, knowledgeable health care professionals. Our Experience RecknerSM approach delivers a collaborative research process unparalleled in the industry. With Experience RecknerSM and Respondent FirstSM, your data quality is higher, your respondents more engaged and your insights more meaningful.
Phone +1-215-822-6220
recknerhealth care.com
Research America
Founded 1985 | 300 employees
Robert Porter, CEO
Research America is a collaboration of 16 leading research companies providing full-service marketing research. Together with our Natural Marketing Institute and Segmedica divisions, we are a unique powerhouse in the health and sustainability research industry. We analyze data in-house and provide online reporting dashboards that allow you to view immediate results. Our team of experienced researchers is comprised of skilled communicators with knowledge in focus groups, face-to-face and telephone interviews, CAWI, IVR, surveys, polls and questionnaires. We provide expertise in health care, pharmaceutical, health and wellness, sustainability research, customer experience, brand research, data collection, analysis and reporting. Contact us today to discuss your research needs. Please see the following link to view our capabilities: youtu.be/8owQRtqHMwU.
Phone +1-610-356-1800
www.ResearchAmericaInc.com
Schlesinger Group
Founded 1966 | 1,200 employees
Rob Ramirez, Chief Client Officer
Schlesinger Group has built a reputation as one of the largest and most innovative health care research providers in the world. Vast global panels, unparalleled sampling, recruiting and project management expertise come together for exceptional results at the speed and quality you need for success in your qualitative and quantitative health care studies. Our business focuses on medical, pharmaceutical and clinical research, with access to deeply vetted and profiled populations of professionals and patients. With more than 8,000 health care studies supported annually, our dedicated health care team uses a multi-tiered approach to connect you with the right audiences. Connect@SchlesingerGroup.com.
Phone +1-203-899-0475
SchlesingerGroup.com
Shapiro+Raj
Founded 1955 | 80 employees
Zain Raj, CEO
Shapiro+Raj is a Top 10 independent strategic research and insights consultancy in North America. We are purposefully built to help clients spark transformative outcomes for their businesses and find new ways to grow in today’s ever-changing landscape. We have integrated social science with behavioral economics and extensive brand marketing experience to connect the dots between what consumers say and do, resulting in insights that open new pathways for growth. We are one of the Top 25 Most Innovative Research Companies and a Top 10 Strategic Consultancy, according to Greenbook’s 2021 Global GRIT report. We are also a nationally certified Minority Business Enterprise.
Phone +1-312-965-2319
www.shapiroraj.com
Toluna
Founded 2000 | 1,400 employees
Frédéric-Charles Petit, CEO
Toluna delivers real-time consumer insights at the speed of the on-demand economy. By combining global scale and local expertise with innovative technology and award-winning research design, we help clients explore tomorrow, now. Toluna is the parent company of Harris Interactive Europe and KuRunData. Together, we strive to push the field of market research toward a better tomorrow. Toluna Start: a single source for all of your consumer insights. Toluna Start is an end-to-end SaaS-based consumer intelligence platform. With a single login users can conduct quantitative and qualitative research – either through self-service solutions or through custom research programs built with the help of research and service experts.
Phone +1-203-834-8585
www.tolunacorporate.com
WebMD/Medscape Market Research
Founded 1995 | 1,800 employees
Audrey Rosen, Vice President, Market Research
Medscape offers you what no other health care market research company can: engaged health care professionals who are regularly accessing Medscape for clinical content. Our market research services team leverages these Medscape members to provide you with research solutions that deliver high-quality results. For over 20 years, Medscape Market Research has provided industry-leading recruitment and research solutions for both qualitative and quantitative studies. We use our advanced targeting capabilities leveraging first- and third-party data linked to our broad professional network of highly engaged health providers. This enables us to deliver the respondents and the results that you are looking for. Our members include MDs, pharmacists, medical directors, residents, NPPAs and nurses. We also offer full-service programming and reporting.
Phone +1-212-624-3780
www.MedscapeMarketResearch.com